1. What is Beatbot Rewards?

Beatbot Rewards is our free membership program where you can earn points through purchases and other activities, redeem them for discounts, and enjoy exclusive member benefits.

2. How do I join Beatbot Rewards?

Simply create a free account on Beatbot.com to join. If you already have a Beatbot account, Beatbot Rewards is included, so you can sign in and start enjoying your benefits.

3. How can I earn points?

Earn 1 point for every $1 spent on eligible products, after discounts and excluding taxes and shipping. You can also earn points through other activities listed in the Ways to Earn section.

4. How do I redeem and use my points?

Redeem points for discount codes at checkout, starting at 100 points for $3 off. Each code is valid for one order only, and its value cannot be increased or combined with other points codes once redeemed. To use your code, simply check out with the same email address linked to your Beatbot Rewards account.

5. Where can I find my redeemed discount codes?

You can find your redeemed codes in your confirmation emails or the Rewards panel in your Beatbot account. Unused codes remain valid for 6 months after redemption and can be applied to future eligible orders.

6. Can I earn points for purchases made on Amazon or through other retailers?

Yes! Purchases made before November 13, 2026, qualify for bonus points based on the product series, while purchases made on or after that date earn 1 point per $1 spent on eligible products, excluding taxes and shipping. Submit your proof of purchase through our Purchase Verification Form to receive your points after verification.

7. How does the referral program work?

Share your referral link with a friend to earn points after their first eligible purchase passes the return period. If their order is refunded, your reward points will be deducted. Your friend's referral discount applies only to orders containing a Beatbot pool cleaning robot and cannot be combined with other discounts.

8. When will my points be available?

Points earned from purchases have a 30-day pending period before they can be redeemed, while points from other activities may be available sooner. Check your account to view your pending and available points.

9. What happens to my points if I return an order?

Points earned from a refunded purchase will be deducted from your account, while partial refunds will result in a corresponding points adjustment.

10. Where can I check my points balance?

Sign in to your Beatbot account to view your points balance and reward history. If anything looks incorrect, please contact our support team.

11. Can I use my points with other discounts?

Discount codes redeemed with Beatbot Rewards points cannot be combined with other discounts or promotional codes unless otherwise stated in a specific promotion. You can choose whichever offer gives you the best savings.

12. Do Beatbot Rewards points expire?

Yes. All your points will expire if you don't earn or redeem any points for 365 consecutive days. Earning or redeeming points resets the expiration period for your entire points balance, and we'll notify you before your points expire.

13. Can I earn points for purchases made before Beatbot Rewards launched?

Yes! Eligible purchases made on Beatbot.com before November 13, 2026, qualify for bonus points based on the product series. These points will be added automatically to your account. If your points are missing, please contact us at service@beatbot.com.